ITS America has negotiated a number of reduced-rate rooms at approved hotels within walking distance of the Palais des congrès de Montréal. Room costs per night range from Can$201 – $259 (single/double) plus tax. Additional details (approved hotels, airline discount codes, registration for Tours and non-program event features, etc.) are available through the Registration Now link.
IMPORTANT: Experient is the Official Housing Provider for ITS World Congress 2017. Improper solicitation of hotel reservations from any company other than Experient is not approved. Reservations made by unaffiliated organizations may appear to have lower rates but may be illegitimate, not have the rooms to sell, have unreasonable cancellation and/or change penalties, or be completely non-refundable. Please be aware of–and report any–unauthorized solicitation to your organization or Experient by calling Customer Service toll free at U.S.: 800-424-5249 / Outside of the U.S.: 847-996-5829 or e-mailing ITSA@experient-inc.com.
Cancellation requests must be submitted in writing to ITSA@experient-inc.com. Please note that all refunds will be issued in the same format as payment was received. All cancellations will be processed and refunds distributed within 30 days of the close of the ITS World Congress 2017 Montréal. Requests requested by April 28, 2017 received a full refund less a $175 processing fee and one-day registrations receive a full refund less a $75 processing fee. Refunds requested between May 1 and September 29, 2017 received a 50% refund of the total registration fee. No refund requests will be accepted or processed after September 30, 2017.
Substitution within the same organization for the same registration fee may be made via email, fax or regular mail through Friday, September 29, 2017. After this date all changes must be made on site.